Refund policy

At WAZIRON we put our customers first and take immense pride in the high quality products we manufacture! We can guarantee you will love our products. However, in the unlikely event that you are not satisfied we offer a 30 day hassle-free money back guarantee.

Our return policy is simple. Just return your item in unused, like-new condition within 30 days of delivery. To be eligible for a return, you must have receipt or proof of purchase and your item must be in the same condition that you received it, and in its original packaging.

To initiate a return, please email us at info@waziron.com. All returns must be properly addressed to: 

WAZIRON
Attn: Returns Department
1712 6th Avenue Suite 100 
Tacoma, WA 98405 (USA)

Upon receiving your request, a return shipping label will be emailed to you, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@waziron.com

Damages and issues
Please inspect your order upon delivery and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). 
Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refund Processing Time
Returns will typically be processed within 1-2 business days after we receive your return and refunded to your original payment method within 5-7 business days. If more than 15 business days have passed since we’ve approved your return, please contact us at info@waziron.com.